Patient Experience

Research led by PhD doctoral candidate Kevin Cevasco suggests patient engagement with chatbots isn’t necessarily better than human interactions in improving health intervention uptake and adherence.

Dr. Goldberg is an Associate Professor at George Mason University in the Department of Health Administration and Policy. She is a mixed methods researcher with an emphasis on survey and qualitative research methodologies. Her research focuses on primary care practice transformation, patient experience, and care for the underserved.